Privacy Policy
- Declaration
a. Raccoon Logic Studios Inc. ("Raccoon Logic" or "we") is committed to protecting the privacy of its players and their data. This policy describes the process for collection, storage, use and removal of information, including personal information, from users of Raccoon Logic video games.
b. This policy may be changed without notice at any time. In the event of material changes, users may be required to review and newly consent to the policy to ensure compliance.
- Scope of Application
a. This policy applies to all persons (the "User" or "you") who own or use one or more video games developed or published by Raccoon Logic (the "Games").
b. Raccoon Logic is not responsible for the actions of third parties, the content of their sites, their use of information Users provide to them, or any products or services they may offer.
c. By using the Games, Users accept this policy and the use of their information as described. If the User does not agree with this policy, the User should not use the Games.
d. The categories of information we collect are as follows:
i. Information you provide to us
ii. Information about your device
iii. Information about your use of our services
iv. Your content
v. Your purchases
vi. Location information
vii. Information from other sources
- Information Collection and Storage
a. Raccoon Logic may, at various times and in accordance with applicable law, collect, store and use information, including Personal Information, from users as described in this policy.
b. "Personal Information" is defined as any information about an identifiable individual, and may include name, mailing address, e-mail address, username, telephone number, government identification numbers, cookie ID, Internet protocol address, location data, game performance, game time, game scores, locations visited in games, and use of other various game features.
- Use of Information
a. All information collected is anonymized to the extent possible and is not intended to reveal the identity of the user.
b. Raccoon Logic may use the information collected to analyze sales and application performance of the Games, distribute relevant and requested information regarding the Games or services provided by Raccoon Logic, respond to comments and questions, operate and improve the Games, and inform decisions regarding Raccoon Logic's Games, services, products and business development.
c. We use your information to provide, maintain and improve our services, including troubleshooting, data analysis, testing, research, statistical analysis and surveys. We also use your information to provide you with the services you request, develop new services, suggest personally relevant features, offer you personalized content, allow you to participate in interactive features, manage your account, provide you with personalized advertising, send you promotional materials from us or our trusted affiliates and business partners, ensure the security of our services, operations and users, comply with applicable laws and regulations, prevent fraud and protect or exercise our legal rights.
d. Raccoon Logic may disclose relevant information to third parties in accordance with this policy, including subcontractors, service providers, hardware manufacturers and platform hosts, for technical support purposes.
e. Raccoon Logic does not sell the information collected.
- Collection, Storage and Use of Information by Third Parties
a. Due to the distribution methods by which Raccoon Logic provides its Games to the User, information may be automatically collected, stored and used by various third parties, including, but not limited to, Google, Meta, Sony Interactive Entertainment, Microsoft, Valve Corporation, Epic Games and other video game console or platform host manufacturers.
b. This information may be automatically provided to Raccoon Logic by third parties, is not permanently stored by Raccoon Logic and may be used in accordance with this policy.
c. For more information about the collection, storage and use of User information by various third parties, Users are encouraged to review the privacy and data use policies of said third parties and to contact the appropriate contact channels with any questions, comments or concerns.
- Customer Service
a. When providing customer service to game users, Raccoon Logic may collect information such as name, e-mail address, hardware specifications and various game analytics.
b. Information collected as part of customer service is used to assist the User in resolving various game-related issues, and may include troubleshooting, performing diagnostics and sharing such information with relevant third parties, such as hardware manufacturers or platform hosts.
- Your Controls, Choices and Rights
a. You may have the right, in accordance with applicable law, to request access to, correction or deletion of your information. To do so, please contact us in writing at privacy@raccoonlogic.com.
b. As a result of your exercise of these rights, we may no longer be able to make available to you certain features and functionality of our services.
- Retention and Security of Information
a. Your information will be retained only as long as is reasonably necessary for the purposes set out herein and in accordance with applicable law.
b. We comply with generally accepted industry standards and maintain appropriate safeguards to help protect the security, integrity and confidentiality of the information we collect about you. These security measures are designed to protect against accidental or unlawful destruction, loss, misuse, alteration, unauthorized disclosure of or access to the information under our control.
c. We have implemented administrative, physical and technical security measures designed to protect your information against loss, theft, misuse, unauthorized access, disclosure, alteration and destruction. You should understand, however, that despite our efforts, we cannot guarantee the results of our security measures.
d. Please note that information collected by third parties may not benefit from the same security protections as the information you submit to us, and that we are not responsible for protecting the security of such information.
- Access to Information and Removal
a. Users who wish to access or request the removal of information about themselves collected by Raccoon Logic may do so by writing to privacy@raccoonlogic.com.
b. Raccoon Logic will make every effort to provide access to users' personally identifiable information (to the extent we have it) provided such request is made in good faith. We reserve the right to deny access to personally identifiable information in cases where granting access is prohibited by law, may violate the privacy of other Users, or is prohibitively expensive.
c. Users who wish to access or request the removal of their information collected by third parties are invited to consult the privacy and data use policies of such third parties and to follow the information removal instructions described therein.
- Information for Children
a. The games are not intended for use by persons under the age of 13.
b. Raccoon Logic does not knowingly collect information from children under the age of 13.
c. If the guardian of a child under the age of 13 becomes aware that his/her child has provided information to Raccoon Logic without his/her consent, he/she is invited to contact us in writing at privacy@raccoonlogic.com.